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Calculate Call Center Service Level |
All | Freeware
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Lokad Call Center Calculator
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from ... |
August 27th 2008 |
Freeware |
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1,479k |
Advanced Call Center
An advanced, yet simple-to-use software answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ... |
August 29th 2001 |
Shareware |
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1k |
ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby ... |
December 2nd 2007 |
Freeware |
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32,060k |
Dialgo Personal Call Center
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. |
December 20th 2003 |
Shareware |
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4,545k |
Rander
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far ... |
May 5th 2007 |
Shareware |
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2,416k |
Terrasoft Call Center
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the ... |
October 22nd 2011 |
Demo |
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10,240k |
Home Run Help Desk
Call Ticket Application: Written in Microsoft Access, Home Run Help Desk helps small businesses, workgroups and professionals get more organized, track incoming calls, reuse call solutions and boost customer service. See the HRHD Web site home page for the top ... |
November 16th 2002 |
Shareware |
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6k |
Home Run Help Desk Express
Call Ticket Application: Home Run Help Desk Express for Microsoft Access 2000. The same as the Home Run Help Desk full-edition software but with only the features you need to track your call tickets. Home Run Help Desk Express is ... |
November 16th 2002 |
Shareware |
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465k |
fonXL Call Display Screen Saver
The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computer’s modem.
This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen saver logs incoming calls, allowing to ... |
June 12th 2002 |
Freeware |
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308k |
AutoSecretary
Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast service, Autosecretary is ... |
December 20th 2002 |
Shareware |
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477k |
Prop Web
PropWebâ„¢ is proven help desk technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Features include news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and ... |
July 26th 2003 |
Shareware |
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3,072k |
Advanced Call Center
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ... |
April 23rd 2005 |
Shareware |
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2,384k |
DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack ... |
June 30th 2005 |
Commercial |
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13,024k |
Voice Call
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced ... |
August 27th 2005 |
Shareware |
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1,815k |
Easy-CSS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the ... |
March 19th 2006 |
Shareware |
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9,478k |
ActiveXperts Helpdesk System
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps ... |
May 8th 2008 |
Shareware |
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4,391k |
Omnistar Help Desk Software Solution
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each ... |
March 21st 2011 |
Commercial |
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5k |
Skype Call Recorder
Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support ... |
April 8th 2012 |
Shareware |
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2,409k |
4PSA VoipNow
4PSA VoipNow is the leading Linux IP PBX software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow can deliver hosted PBX services or it can be used ... |
March 27th 2011 |
Freeware |
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581,304k |
Skype Recorder
AthTek Skype Recorder concentrates on providing best quality Skype calls recording services. It works on Windows operating systems and keeps high-quality Skype recording on both sides of a Skype call. It can also be used as a smart video recorder ... |
May 3rd 2012 |
Shareware |
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3,734k |
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Call Center Reloaded ASP
This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The ... |
December 18th 2005 |
Freeware |
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Information Call Center
Information call center is a web based system useful for call centers to handle customer's calls, log calls, assign importance calls, archieve calls etc., By using this program you will be able to solve 80% of your problem in half ... |
December 1st 2005 |
Freeware |
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Service level manager
This is a program that has the ability to provide entire solution for the administrators to perform an extensive internet applications. Admin can utilize this program to serve according to the priority of their clients. This program facilitates the admins ... |
December 11th 2005 |
Freeware |
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Call a Web Service Using Client Certificates from ASP.NET
This guidance tool provides friendly environment for the users by which they can learn how to call web services under ASP.NET applications by enabling client certificate authentication. Client certificate authentication plays an important role between the web service and client ... |
December 8th 2005 |
Freeware |
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Escon SupportPortal
Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Product Catalog, News management and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal is a complete IT Service Management solution ... |
September 8th 2007 |
Commercial |
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5k |
Advanced Call Center
An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. |
December 15th 2005 |
Commercial |
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ASP.NET Web Service
From this web service tutorial learners can create a web service based on ASP.NET easily by their own. This article discusses different topics in detail like Client use HTTP-POST method, WSDL generated proxy object, XMLHTTP to call web service using ... |
December 19th 2005 |
Freeware |
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Publishing Crystal report as a Web Service
This tutorial allows users to refer and get the details that the users have to follow to create crystal report on web service inside the database. It also guides them how to call web service in client with sample syntax. ... |
December 10th 2005 |
Freeware |
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Bello Network Monitoring WinGUI
Our on-demand monitoring service makes it easy and affordable to detect network and website failures early, minimizing downtime and avoiding economic impact. / bello network monitoring service periodically checks your website as well as your other servers. As soon as ... |
November 27th 2005 |
Freeware |
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Call Center Software
This is a database driven program through which users can meetout their needs of their callcenters. Users can take control over every aspect of this software and can customize it to suit all their web based demands in managing callcenters. ... |
December 15th 2005 |
Freeware |
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ASP Focus Center
(Designed With: DreamWeaver UltraDev 4) This is just a simple page that shows how to call on asp include files, to build a basic page, that looks as if the Center is changing, But in reality, the entire page is ... |
April 24th 2006 |
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11k |
Calculate ( Calculator )
To provide a way for a program to use dynamic formulas / expressions at run-time. For instance you could read in a formula ( with variables ) from a config file then pass that formula ( variables and all ) ... |
March 21st 2006 |
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8k |
Calculate Distance Between Two Points Using Longitude & Latitude in Sphere - ZIPCodeWorld.com
Tutorial and sample codes to calculate the distance between two locations using spherical algorithm. Free sample source codes in PHP, ASP, ColdFusion, C/C++, C#, Java, Perl, Visual Basic and Javascript. Longitude and latitude for United States ZIP Code and Canadian ... |
May 10th 2006 |
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1k |
3-d landscape generator with a sea-level using fractals
3-d landscape generator with a sea-level using fractals.
Basic source. |
May 28th 2006 |
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27k |
DotNETGen
VB.NET Class Generator From Databases - In order to simplify the interaction with a database and decrease development time, many systems contain classes that represent database objects. For example, one could create a "Customer" class with "Name" and "Email" properties ... |
August 9th 2006 |
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31k |
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